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Dried and preserved flowers: frequently asked questions

What is ZèMina and who is it aimed at?

ZèMina is an Italian supplier specializing in wholesale dried and preserved flowers. The catalog is reserved for professionals in the floral industry: florists, wedding planners, interior designers, decorators, and hospitality businesses.

How can I contact ZèMina for a custom order?

You can contact us via the Contact page or the Help section of the website. The B2B team is available for support with custom orders, large quantities, and specific requests for events or hospitality facilities.

Are ZèMina products suitable for weddings and event setups?

Yes, the ZèMina range is also designed for wedding design and event decor. Dried and preserved flowers are ideal for bridal bouquets, centerpieces, floral arches, and long-lasting decorations that require no maintenance during the event.

How can I track my order?

After your order is confirmed, you will receive an email with the tracking number to follow your shipment in real time. For assistance, you can contact us from the Support page.

Do you ship all over Italy? And abroad?

Yes, ZèMina ships throughout Italy. For information on international shipping, please contact our customer service department dedicated to B2B clients.

Is there a minimum order?

No, there is no minimum order on ZèMina. You can order the quantities you prefer, with the flexibility typical of a B2B supplier designed for the real needs of professionals.

How can I access the B2B catalog and pricing?

To access discounted pricing, you must register and request approval for a B2B account. Once approved, you will be able to view the full catalog with wholesale prices directly on the site.

How long can dry and preserved flowers last?

Dried and preserved flowers can keep their beauty for years if they are stored properly.

What is the difference between dried flowers and preserved flowers?

The main difference between dried flowers and preserved flowers lies in the preservation process and final characteristics: dried flowers are more fragile and lose their original colour in brilliance, while preserved flowers retain a fresh and natural appearance for a longer period.

Are preserved flowers safe for allergic people?

Yes, preserved flowers are hypoallergenic, as the preservation process removes pollen and other allergens.

Do preserved flowers require special care?

No, the preserved flowers are already treated to preserve their freshness and do not require special care. Avoid direct exposure to sunlight and moisture.

Can I put dried flowers in a pot with water?

No, dried flowers should not be placed in water as this could compromise their structure.

Do preserved flowers change colour over time?

Over time, it is possible for preserved flowers to undergo slight changes in color, but this is normal and contributes to their natural charm.

What should I do if the goods do not arrive within the scheduled time?

If your goods do not arrive within the estimated period, please contact us. We will do our best to resolve the situation and ensure that you receive your flowers as soon as possible.